Papers, talks and essays.
The DMI 2026 paper on the Service-AI framework is the anchor. Essays are new pieces in progress.
01
Papers, talks & books
- A Service-AI Framework for Human-Centered Design in Enterprise Sales (opens in a new tab)Design Management Institute, Leading Design & Innovation Research & Education in the Age of AI, Atlanta, pp 16–26
- Managing Wealth through Product StrategyAgilePhilly Conference, Philadelphia
- Business Design: Transforming Chaos to Revenue (opens in a new tab)21st DMI Conference, London, pp 375–394
- Design of Sustainable Toilets for Rural and Urban India (opens in a new tab)Lambert Academic Publishing, ISBN 9783847322511
- Design of Sustainable Toilets for Rural and Urban IndiaSustainability in Design: NOW! · LeNS Conference, Bangalore
02
Essays
Shorter pieces on the ideas behind the work.